Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

"*Ticket:* The guide should have your name on the manifest, please check you have booked the right date and time. We don't need to scan the tickets. *Telephone number:* Please kindly do not call the telephone number if your enquiry is regarding date changes, cancellations, dietary requests.etc. The telephone number stated is ONLY for emergencies and meeting point arrivals with the guide team on-the-ground. They won't be able to help with any booking-related questions.Please contact directly to A Chef's Tour Customer Support team. Email: info@achefstour.com with your name, for a prompt response. *Meeting point:* The meeting point is marked on the tour page. Please aim to arrive 10 minutes before the tour start time, so we can begin punctually with the other guests. The city is surprisingly large, and traffic is unpredictable. Please ensure you leave with plenty of time to order the taxi, and reach the meeting point.. Please ensure you leave with plenty of time to order the taxi, and reach the meeting point. *Taxis:* We recommend downloading the ‘Grab’ app on your smartphone. This is a convenient taxi-hailing app, similar to Uber. You can safely input your desired location and the price is fixed. The payment can be made from your credit/debit card, or cash in the local currency. *What to bring:* - We recommend comfortable shoes as the tour involves walking. - This tour operates come rain or shine. Most eating stops are sheltered, though please carry rain gear/umbrella if rain looks likely, for walking between stops and when visiting some streetside stalls. - There's lot of tastings to try, come hungry!