Ticket Information

Description

Pickup included

Cancellation Policy

All sales are final. No refund is available for cancellations.

• 0% refund if cancelled 0+ days before the start date

Redemption Instructions

• Please provide the pickup location so we can give you an approx pickup time. • Please be ready 15 minutes before the confirmed pickup time. • Please provide the drop off location. • Sometimes a particular hotel is located outside the area’s main hotel zone, and the shuttle will not provide door-to-door service. In these cases, a taxi can take you and your group to the shuttle pickup location or your final hotel stop. • The pickup time may vary without notice depending on road traffic and other pick-ups. • The driver will wait a maximum of 10 minutes at the pickup location for a passenger traveling on shared shuttles. If passenger doesn't show 10 minutes passed the pickup time they will be considered No Show and 100% of the service will be charged.

Pickup Information

• Hotel pickup from San Jose/Alajuela only. We will pick you up at the hotel, private home or identifiable landmark to start this great expedition. • Hotel drop off at Monteverde/Santa Elena only. We will drop you off at the airport, hotel, private home or identifiable landmark. • Pickup time depends on the pickup location. Please provide the pickup location so we can give you an approximate pickup time. • The pickup time may vary without notice depending on road traffic and other pick-ups. • Please be ready 15 minutes before the confirmed pickup time. • The driver will wait a maximum of 10 minutes at the pickup location for a passenger traveling on shared shuttles. If passenger doesn't show 10 minutes passed the pickup time they will be considered No Show and 100% of the service will be charged. • For airport pick-ups our representative will meet you at Malinche Restaurant (located outside the airport terminal) carrying a sign with your name on. Do not listen to other vendors trying to sell you services, charge you more, grab your bags or tell you that we are not coming for you. If for some reason you cannot find our representative contact us by WhatsApp chat, phone call or email.