Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

TO ACCESS YOUR QUEST, PLEASE READ THE FOLLOWING: Your Redemption Code can be found under the Bar Code on your ticket. It will begin with the letters RC. Starting Location: Sheaf Square in front of Sheffield train Station Ending Location: Sheffield Town Hall & Peace Gardens Things To Bring With You: • Fully charged mobile device! It might be a good idea to bring a charger or battery pack with you just in case. • Paper and pen to help you work out puzzles. • Comfortable shoes and weather appropriate clothing (it is an outdoor adventure). • We’ve added what3words addresses within the app to make it easier to find Quest locations when using map hints. It may be helpful to download this app however, it is not required. To Redeem Your Code: Each team member needs to download the Go Quest Adventures app and create a profile. You can find the App both on the App Store and the GooglePlay Store. Choose a Quest Leader who will be responsible for inputting answers into the app. Once inside the app, click ADD QUEST from the Your Quests page. Enter the Redemption Code and the Quest will be added to Your Quests page. Open the Quest and follow the instructions. Add Players: Quest Leaders can invite other players to have read only access to the game to play along. Team players should click on ADD QUEST on their own device and then enter the code that will be displayed on the Quest Leader’s mobile device once inside the game. TEAM MEMBERS SHOULD NOT ENTER THE REDEMPTION CODE FROM ABOVE. Need Help? If you have any questions or need support, contact us at hello@goquestadventures.com or chat with us on our website at www.goquestadventures.com We hope you enjoy your Go Quest Adventure!