Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

**THIS ACTIVITY DOES NOT DEPART FROM WAIKIKI BEACH, IT DEPARTS FROM KEWALO BASIN HARBOR** ADDRESS : 1025 ALA MOANA BLVD SLIP F23 Please meet at the Red and Yellow Catamaran NA HOKU 2 located at Pier F Slip F23 of Kewalo Basin Harbor- we are in the front line in the street facing slips. All guest must check in a minimum of 30 minutes before their scheduled departure (5:00 pm mandatory check-in for 5:30 sunset sail, no exceptions). Failure to check in on time can result in loss of reservation, or missing the departure without any rebooking or refund options. All guests must complete their Fareharbor waiver prior to arrival. Guests who show up to the beach location will be at the incorrect vessel and location, and will not be offered any rebooking or refunds. Maps online are not managed by our business and can be incorrect, do not use any location reference outside of your direct ticket and booking confirmation. Parents/Guardians, please note: while we are an all-ages experience, guests are advised that we are a bar with what can be a party atmosphere. We are not responsible for the actions or expressions of other guests on board. ALL guests require their own ticket to attend regardless of age (NO lap infants). We operate in RAIN or SHINE, and during regular sailing conditions, guests are likely to get wet.