Ticket Information

Description

Shared : once you meet with our staff. The waiting time at the airport to board the vehicle is between 15 minutes and 1 hour. one-way to Playa del Carmen: One-way shared transportation from Cancun airport to hotels in Playa del Carmen Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

please provide with the following information.  airline and flight number  arrival time of the flight  hotel where we need to take you. this rate only aplies in hotels in Cancun hotel zone

Pickup Information

Once you have made your reservation you will receive your ticket, this will be your boarding pass. When you arrive at the Cancun airport you go through customs and immigration, then go to the exit of travel agencies and tour operators there will be our staff waiting with a sign with the logo of viator and yamevi travel, at terminal 2 our staff will be in front of the welcome bar, at terminal 3 our staff will be between the minimarket and the bar margarita ville, at terminal 4 our staff will be at the exit of travel agencies and tour operators in front of the welcome bar by the column c present your reservation and our staff will assign you a vehicle to take you to your hotel. pick up from the hotel to the airport is only included when you purchased round trip. you can't book a departure from the hotel to the airport by itself.