Cancellation Policy

If you cancel at least 3 full day(s) before the scheduled departure time, you will receive a full refund.<br>If you cancel within 3 day(s) of the scheduled departure, you will receive a 0% refund.

Meeting and Pickup

Redemption Instructions

MEETING POINT: 15 min before in Calle larga de l’Ascension - 30124 (behind the Correr museum on the opposite side of the Saint Marks Basilica).Look for the TURIVE assistant next to the post office San Marco. • Please be at the meeting point 15 min before the departure time; • Knees and shoulders MUST be covered in the Saint Mark's Basilica; • Backpacks and large bags are NOT allowed inside the Basilica; • Parents will need to have an ID for the children on the date of travel to prove they are under 6; • Not wheelchair accessible; • On very few occasions Saint Mark's Basilica may be closed due to religious ceremonies, public holidays, private events or high water and we are not always informed in advance; It is your responsibility to be at the meeting point punctually. All the late arrivals or no show are NO REFUND. Emergency Number: Office 0039 041 5239979 Mobile 0039 349 3054767