Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

New social distancing signage and directions will take you to the garden entrance where you can redeem ticket by showing to staff sat inside the visitor centre. The glasshouse is included in the garden ticket price and is open to visitors. Please note there is no access to our other buildings however, we have enhanced cleaning and maintain free access to our toilet facilities and car parking on site. If you have an enquiry or need assistance to support your visit please call the Botanic Garden in advance to ensure your needs are catered for ( +44 (0)1382 381190).