Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Pickup Information

1. Pick-up from the Cruise Port: We provide up to 2 hours of waiting time at the port,Please inform us of your disembarkation time in advance. If you don't show up during the waiting time and cannot be contacted,you will miss your car and receive no refund. Please inform us of the change of arrival time at least 3 hours in advance, otherwise the driver will pick up the ship according to the disembarkation time you have given. US$10 or RMB70 per half of an hour for the extra hour service 2..Sign: The driver would be waiting for you at the arrival hall by holding the Mr. Orange sign and the placard with your name on it Choose Your Vehicle To ensure comfort and enough space for luggage, please select based on your group size: Luggage Capacity (28" suitcase) Note a. ) a 28” luggage size： (L)76cm ×(W) 51cm × (H) 31cm (with combined dimensions not exceeding 158cm). b.) a folded stroller is considered a piece of checked luggage. c.) a folded Wheelchair is considered two piece of checked luggage. 1–2 passengers → Sedan (fits up to 2) 3–5 passengers → 7-seater Minivan (fits up to 5) 6–9 passengers → 14-seater Van (fits up to 9) 10–12 passengers → 19-seater Van (fits up to 12) 13–15 passengers → 33-seater Bus (fits up to 15) Extra Luggage Tip: If you have more bags than listed, please add one extra passenger when booking. Example: 2 passengers + 3 bags → Select "3 people". This ensures we assign a larger, more spacious vehicle. Booking Tips Accurate Info: Please provide the correct number of travelers and bags for the best match.