Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Pickup Information

IMPORTANT We go to most all-inclusive hotels in the area, we could give you a meeting point close to your hotel. In the center of Playa del Carmen we have pick-up points for clients staying in small hotels. Carmen beach Coco Bongo street 12 x 10 av Bodeguita del medio calle 34 x 5av Old square av10 x 3 south