Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

Redemption Instructions

1. Please be at the meeting point 15 minutes prior to the given tour departure time. 2. Comfortable walking shoes, sun-screen & a hat are recommended 3. If you selected WITHOUT Ticket option It's up to you to purchase your admission tickets from the official site—a simple but important task to ensure your spot on the tour. This means you'll need to carefully choose the right date, time slot, and ticket category (for example, adults, students, etc.). Tour Schedule Alignment: The tour starts with the City Tour and accesses the Acropolis two hours approximately past the tour's starting time, at approximately 11:40am, (Book your Acropolis ticket independently here → https://hhticket.gr) Our tour accesses the Acropolis Museum at approximately 2pm (14:00). (Book your Museum ticket independently here → https://etickets.theacropolismuseum.gr) It's crucial to ensure both your tickets’ entry time corresponds with our tour's specific schedule. Pre-Purchase Tickets: To ensure your participation, you must purchase your tickets prior to booking our tour. This step confirms the availability for your chosen tour date and time. Non-Refundable Tour Fee: Not possessing a valid entrance ticket at the beginning of the tour disqualifies you from joining the tour. Remember, the tour fee is non-refundable if you fail to meet this requirement. Please follow these steps carefully to ensure a smooth and enjoyable tour experience. 4. If you selected WITH ticket option everything is included 4. Strict Acropolis entry times mean we can't wait for latecomers. No refunds will be given. 5. All visitors undergo airport-style security; expect peak season waits of up to 30+ minutes. 6. Not suitable for mobility impairments, wheelchairs, or strollers. 7. Cutoff times sync with Athens local time. 8. Tours run rain or shine.