Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Meeting point: Marii Konopnickiej 28 Street - Panorama Restaurant. A host will be waiting with a sign “Excursions.City” to greet you and guide you to your table. Please arrive 20 minutes earlier so you can comfortably find your seat. Vegetarian meals are available on request — if you would like a vegetarian option, please contact us by email or phone at least one day before your experience to make such a request.