Ticket Information

Description

Individual ATV experience: You will have access to our entire park (All inclusions), and on the ATV tour you will have your own quad. Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

A great experience awaits you! We are Traveloop Tours and your reservation is confirmed. We are happy to be your host in this incredible experience. You can also contact us at any time by: [***] Text chat on WhatsApp at the number: +1 580-217-8773

Pickup Information

We provide roundtrip transportation (from your hotel or the nearest meeting point, as applicable) for all travelers who book this tour. Transportation Coverage Areas PLAYA DEL CARMEN: • Downtown Playa del Carmen (for coastal hotels, pickup will take place at the nearest accessible meeting point due to narrow streets) • Hotel Zone • Playacar • Dorado Royale • Playa Paraíso • Punta Maroma • El Caracol • Paa Mul RIVIERA MAYA: • Puerto Aventuras • Xpu Ha • Akumal • Chemuyil TULUM: • Downtown, Hotel Zone & Metropolitan Area – service available only from 8 designated meeting points: (#1) Súper Akí Tulum · (#2) Chedraui Selecto Tulum · (#3) Hotel Secrets Tulum Resort & Beach Club · (#4) Copal Tulum · (#5) Oxxo Veleta · (#6) Restaurant Camello Jr. · (#7) Mistiq Tulum Market · (#8) Hotel Kore Tulum Retreat & Spa • Tulsayab • Jacinto Pat • Xcacel Important Notes: Some hotel complexes restrict external vehicle access; in these cases, pickup will be arranged at the nearest accessible entrance or gate. Certain properties are located in narrow or limited-access areas (such as alleys or unpaved roads). For your safety, pickup will take place at the closest possible meeting point. Pickup times vary by location. Approximate schedules are as follows: 9:00 AM Tour: • Playa del Carmen: 7:15–8:00 AM • Riviera Maya: 7:45–8:50 AM • Tulum: 8:00–8:50 AM 1:00 PM Tour: • Playa del Carmen: 11:00 AM–12:00 PM • Riviera Maya: 11:40 AM–12:50 PM • Tulum: 12:00–12:50 PM ⏰ The time printed on your ticket represents the tour start time, not the pickup time. A final confirmation message will be sent one day before your tour, with your exact pickup time and location. If your hotel is not listed, please contact us to confirm pickup availability or the nearest meeting point.