Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

The Tower Bridge Ticket Office and entrance is located in the west side of the North Tower. Your e-ticket will be checked by our team once you arrive. Please arrive at least 15min before your scheduled entry time to allow time for queuing and security checks. Suitcases, wheeled bags and oversized items will not be allowed at the Bridge. Your pre-booked ticket will not offer you fast track entry into Tower Bridge. Golden Tours acts as an official agent for these activities, as such you are subject to the terms and conditions of the supplier. Booked and paid by Golden Tours Gray Line London Email: reservations@goldentours.com Tel: 020 7233 7030 https://www.gttickets.com/en/london/online-check-in by simply inserting your booking reference number on your voucher formed either by numbers, digits, or both and your last name. The Golden Tours voucher will have all the information necessary to get this service up and running. For any issues with the download please email reservations@goldentours.com