Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

To ensure a smooth redemption process, please note this ticket is nontransferable to any other service or person. We kindly request you arrive in the hotel lobby 10 minutes before your scheduled departure time

Pickup Information

For your convenience, we offer hotel pickup across Koh Samui, though this service is primarily for accommodations situated near the main road. If you're staying on a hill, please make your way to a nearby hotel or a designated meeting point for pickup. Our pickup times are between 8:00 AM – 8:30 AM and 3:00 PM – 3:30 PM. Your exact pickup time will be sent to you via email, so please check your inbox for this detail. We kindly ask that you be ready in your hotel lobby at least 10 minutes before your scheduled pickup. Please understand that if you are more than 10 minutes late, or if you are not present when we depart, your reservation may be considered a no-show