Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

We can pick you up at Hotels from Playacar to Tulum, but take in mind if you decided to go to 5th avenue in Playa del Carmen, come back to your hotel will be by your own Preservation tax will be requested on board

Pickup Information

Meeting points for travelers that are in downtown hotels and airbnb's or any location that we can't reach: Playa Del Carmen: Coco bongo at Playa Del Carmen The pick up time is set acording to your location, the travelers that doesn't provide pick up location will need to get in contact with us as soon as posible, otherwise we will be not be able to provide the service For guests staying at hotels between Tulum and 5th Avenue in Playa del Carmen: If you wish to go to 5th Avenue, you will need to make your own return arrangements because the bus cannot return to the starting point. If you do not wish to go to Playa del Carmen, you will be dropped off at your hotel. Guests staying at hotels further away and closer to Playa del Carmen will be dropped off at 5th Avenue, being the last stop, or at the official and established boarding point indicated to you at the beginning