Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

The pick up time will be send one day before the tour please send us a whats app to the number 529871043699

Pickup Information

We offer pick up from hotel at Cancun and Riviera Maya, the pick up time will be confirmed based on your hotel name, please inform us your hotel name after submit. Please wait in the hotel lobby 5 minutes before your scheduled pickup time. We pickup in the majority of hotels that have a designed tour pickup area. For residential area, boutique hotels,, airbnbs , downtown hotels or similar, we will assign a meeting point. Pickup is not available from private homes or Airbnb. Customers staying in private homes, Airbnb, or difficult to access hotels, will be referred to the nearest possible meeting point at a nearby hotel. pick ups in playa del carmen its in coco bongo