Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

Redemption Instructions

The main departure point for Reykjavík Excursion day tours is from the BSI Bus Terminal. Please be ready at the BSI Bus Terminal 15 minutes prior to the departure time. If you have booked the tour with pick-up from your hotel or designated bus stop then please be ready up to 30 minutes prior to the tour departure at your pick-up location. Passengers are responsible for being ready and visible for their pick-up. If passengers miss their Reykjavik Excursions pick-up, they need to arrive at BSI Bus Terminal in time for their tours departure at their own cost. Drop off starts after indicated arrival time. Please note that drop off is at designated bus stops, and selected hotels and guesthouses in Reykjavík. Drop off is dictated by location (e.g. narrow streets, coach size, roadworks, summer street closures, etc.). Visit our website for further information – www.re.is/maps Didn’t have time to drop off your luggage before the tour? No worries! We offer luggage storage at our bus terminal, where you can securely store your bags for a small fee.

Pickup Information

• Please be at your designated pickup point at least 30 minutes prior to departure. Our pickup vehicles are well marked with the Reykjavik Excursions. • Each driver has a few stops, so it can take up to 30 minutes to finish picking everyone up, so there is no need to worry if the bus is not there right away.