Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Pickup Information

Free hotel pick-up and drop-off are included within the southern coastal zone of Tenerife — specifically along the coast between Los Gigantes and Los Cristianos. This includes (but is not limited to): Los Gigantes, Alcalá, Playa San Juan, Playa Paraíso, Callao Salvaje, La Caleta, Costa Adeje, Adeje, Playa de Las Américas and Los Cristianos. If you're staying outside this zone, you can easily reach us by car, taxi, or public bus. The most convenient meeting point is in Santiago del Teide, or alternatively in one of the listed coastal towns. After booking, please send us your hotel or apartment location via WhatsApp, ideally as a Google Maps link. If you don’t know your exact accommodation at the time of booking, just let us know as soon as you have it. We will provide your exact pick-up time and the closest meeting point promptly after receiving your location, and no later than the evening before the tour. On the morning of the tour, your driver may also send a short WhatsApp update with precise timing or location adjustments, depending on traffic or conditions. Please be at the designated pick-up point 3–5 minutes before the scheduled time, as in some locations parking is limited or short stops only are allowed.