Cancellation Policy

All sales are final. No refund is available for cancellations.

Meeting and Pickup

Redemption Instructions

• Please bring voucher with you to check in at our kiosk. • Detailed Directions:  256 Harbor Drive S, Oceanside, CA 92054 . We are located next to the Oceanside Harbor Lighthouse. Please look for our check-in kiosk next to Rockin Baja Lobster restaurant. You must check in at the office to pick up your boarding pass at least 30 mins prior to departure on weekdays, 45 minutes on weekends and holidays. Do not go straight to the boat. If you are lost or running late, please call (760) 277-3737. • If you cancel at least 7 day(s) in advance of the scheduled departure, there is no cancellation fee. If you cancel between 3 and 6 day(s) in advance of the scheduled departure, there is a 50 percent cancellation fee. If you cancel within 2 day(s) of the scheduled departure, there is a 100 percent cancellation fee. **PARKING:** Due to the harbor being busy please allow for adequate time to find parking. Free parking can usually be found in the lot across from Joe’s Crab Shack through the tunnel, however if the the tunnel is blocked off, please enter through the back way. For the back parking lot entrance please take Harbor Dr. to Carmelo Dr., which will lead to the parking lot. Carmelo Dr. is by the Del Taco, Day’s Inn, and the Holiday Inn. If you have any questions or running late please give us a call at (760) 277-3737. ***Parking tickets: Do not park where it states slip renters parking or parking permit. Ticketing will be enforced!*** To our valued customers, effective 3/18/22 we will need to impose a temporary fuel surcharge that is added to each ticket, once the fuel falls we will remove this fee.