Cancellation Policy

All sales are final. No refund is available for cancellations.

Meeting and Pickup

Redemption Instructions

VOICEMAP CODE ─── Please check your email at the address you provided when you made this booking. VoiceMap has sent you an eight character code you'll need to redeem your tour. This code can be used by every member of your party. If you've booked for three people, for example, three people can download this tour using the same code. DOWNLOAD INSTRUCTIONS ─── Once you've received your code, please follow these steps: 1. Install the VoiceMap Audio Tours mobile app 2. Create an account 3. Select Tour Codes from the menu, then select Enter Codes 4. Enter your code then select Download Now PLEASE NOTE ─── • You can download the tour at any time, before or after your booking date. It’s best to download the tour before you set off for the starting point. • This tour follows a set route and includes turn-by-turn directions. It works best if you start it in the right place and follow the directions from one location to the next. • When the download completes, you’ll see a screen with a photo of the starting point and directions to it. The red start button will become active when you are at the starting point. • Remember to bring your own headphones, unless you have booked a driving tour. SUPPORT ─── For technical support and other queries, please email support@voicemap.me