Ticket Information

Description

Collective: Yeah, he'll share the van with other people. No queues for tickets. Entrance to Private Cenotes. Duration: 7 hours Mexican lunch + 01 drink Van: Bilingual Archaeological Guide Bilingual Water Guide Life jackets and helmets. Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

The electronic ticket or reservation confirmation must be presented

Pickup Information

Dear traveler, We are pleased to inform you that the pick-up point for your service is located in the hotel lobby. It is important that you are present at least 05 minutes before the time indicated for pickup. We remind you that the maximum waiting time from the set time for pickup is **05 minutes**. If you exceed this time without prior notification to our contact number, it will be considered as **no show**, which may involve additional charges or loss of booked service. We appreciate your understanding and collaboration. If you have any questions or need additional assistance, please feel free to contact us.