Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Additional phone number: 521 55 42 38 3966 Opening hours are: 08:00 - 19:00 Monday to Friday 08:00 - 14:00 Saturday to Saturday 08:00 - 12:00 Sunday to Sunday Note: Some additional fees (paid on the day of the tour) may apply on dates when special events are taking place.

Pickup Information

Pickup is available ONLY from the hotels shown at the moment making the reservation, as long as you are hosted in one of them. Customers must call to confirm the exact pick-up time, because it's prior the activity starts from 15 to 60 minutes before. Unfortunately, we are not allow to pick you up on apartment building or private residences. If you are not hosted in one of the hotels before mentioned or you are staying in a Airbnb please make your way to the meeting point located at De La Republica Avenue 154, Tabacalera, 06030. Near to Monumento a la Revolucion, behind Barceló Reforma hotel, in front of ISSSTE building.