Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

Redemption Instructions

**It is REQUIRED that all travelers arrive 30 minutes early to check-in.Spaces for no shows will be filled by waitlist travelers if groups are not checked in.Travelers who do not arrive between the check-in times will be considered a NO-SHOW & NO REFUND or RESCHEDULE will be provided. You will meet at Sedona UFO Tours LLC 1890 West State Route 89A Suite D which is located directly off 89A behind Domino's Pizza in Plaza 777. This plaza is directly across the highway from Starbucks. Our building is yellow, adobe, and teal. Please come around behind Domino's and park in front of Suite C,D, OR E. **Tours will leave promptly after check in, not at the time on your ticket. That is the tour start time & it takes approximately 10 minutes to get to our viewing location. Guests who are late for check in with no communication will be considered a no-show. A guest is given courtesy text 5 min prior to check in ending. If a guest arrives after the tour has left this is considered a no-show, no exceptions can be made as we respect the time of all of our travelers on tour with us.Our phone lines will close immediately following check in. *PLEASE BRING YOUR TICKET & DRIVERS LICENSE to check in as these are both requirements. ALL TRAVELERS OVER 18 NEED TO SHOW A DRIVERS LICENSE *Please wear closed toe shoes to the tour as you may be walking on uneven pavement, gravel or dirt. *Every 2 adults(age 11+) will be provided with 1 goggle. Children 6-10 are not provided with or may operate goggles by themselves but will share with an adult & direct supervision. Children 11+ are considered adults, require an adult ticket & may have the use of goggles by themselves with parental supervision. *All travelers must have their own vehicle as you will be following the tour guide to the viewing location. Please do not arrive in a taxi, uber, lift, hotel shuttle or other form of transportation that is not a private vehicle. *Wear weather-appropriate clothing