Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

Redemption Instructions

• Important information: Passport/document is mandatory for booking this tour • Please, be at the check in point 15’ minutes before departure time • Due to logistics matters, the tour must start punctually. Delays will not be tolerated; they will be considered a non-refundable no show. • Not wheelchair accessible • Not recommended for travelers with back problems • No heart problems or other serious medical conditions • The route of this tour is not designed for people in wheelchairs or mobility challenges. In each city visited, a walking tour is carried out, with inclined climbs and stairs, which may affect the itinerary of the activity • If you are unable to keep up with the group during the walking tours, for health or mobility reasons, our guide will determine a meeting point in each city and provide the client with free time, returning to pick up the client for departure.Not recommended for travelers with back problems. • Travelers should have a moderate physical fitness level. Please remind that our customer service hours are from 8:00 a.m. to 7:00 p.m.