Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

After you purchase or redeem the Gift the Romans Quest, the experience is delivered digitally, so there is nothing to collect in person. >You’ll receive a confirmation email from Openworld Quests containing a unique web link for your quest >On the day you want to play, you simply open the link on your smartphone (no app download required) >The quest runs directly in your phone’s web browser and guides you through the activity step by step >As you move around York, the screen presents story prompts, riddles, puzzles, and clues >Each correct answer unlocks the next location and part of the story, leading you through the city until the final challenge and prize