Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Show the ticket you received by email to the monitor when you get on the van.

Pickup Information

Relevant information for pickup: The vans are labeled to help with identification. At 20:00 the day before, you will receive information via WhatsApp with the exact pickup time, as well as the monitor's phone number. The pickup will be at the supermarket closest to the hotel (which will be indicated a day before), as we carry coolers with ice for you to store the food and drinks you will consume during the excursion. If you haven't been contacted the day before the tour, please get in touch immediately via WhatsApp.