Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

Aloha, Thank you for booking with Kona Ocean Adventures. Our entire team looks forward to welcoming you! Mahalo, The Kona Ocean Adventure Crew How to Find Our Boat Our boats and trucks are easy to spot, they’re both painted with vibrant octopus tentacles! (GPS is not dependable in Hawaii)From the North…(From The Mauna Kea, Hapuna Prince, Mauna Lani Bay, Fairmont Orchid,Hilton Waikoloa, Outrigger Marriott Waikoloa, Kona Village or Four Seasons) Take HWY 19 South back toward Kona Airport. Approx. 5 miles past the airport or 4 traffic lights. Look for the sign Honokohau marina on your right hand side and make that right on kealakehe parkway. Follow the road until you can make another right. Go along that road, you will see gentry’s marina, sea store deli, gas station… and the road ends on a big open parking lot. Once at the parking lot, go left towards the boat ramp and look for our boat vibrantly painted with octopus tentacles “KONA OCEAN ADVENTURES” on a trailer attached to a pickup truck covered with stickers of dolphins, manta rays, whales, snorkelers, and scuba divers. You can’t miss us. From the South…(From King Kamehameha Hotel, Royal Kona Resort,Kona Coast resort, Sheraton keauhou) Head North on HWY 19 towards Kona Airport. Approx. 2.5 miles from Kailua-Kona turn left at the Harbor entrance, Look for the sign Honokohau marina and make that right on kealakehe parkway. Follow the road until you can make your next immediate right. Go along that road, you will see gentry’s marina, sea store deli, gas station… and the road ends on a big open parking lot. Once at the parking lot, go left towards the boat ramp and look for our boat “KONA OCEAN ADVENTURES” on a trailer attached to a white pickup truck coverer with stickers of dolphins, manta rays, whales, snorkelers, and scuba divers. You can’t miss us. Hotel pickups commence approximately 30 - 60 minutes prior to this time, exact pickup time will be advised on reconfirmation.