Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

Please note that this tour operates with a minimum of 6 participants; otherwise, it will not be able to take place and a corresponding refund will be issued.

Pickup Information

We can arrange comfortable, air-conditioned roundtrip transportation that will pick you up and drop you off anywhere in the Riviera Maya. (Pickup not included in the price)