Cancellation Policy

All sales are final. No refund is available for cancellations.

Meeting and Pickup

Redemption Instructions

-Confirmation number and valid photo ID required for check-in. -You will receive the tour operator's confirmation number prior to your tour date, by text or email. This does not need to be printed. This Viator voucher/ticket is not the confirmation number provided by the tour operator. -The time on your reservation is your arrival/check-in time. This allows all reservations to be checked in 30 minutes before tour departure. If you do not show at check in time, your reservation will be cancelled with no refund. -Please follow the Rules of The Canyon at the site as well as always follow your Navajo guide's instructions. -PROHIBITED BAG types in the Canyon: Backpack, Binocular Case, Camera Bag, Clear Backpack, Tinted Plastic Bag, Fanny Pack, Purse, Oversized Tote, Printed Pattern Plastic Bag, Mesh Bag. -No Tripods, Monopods, Selfie sticks, or Quadcopters are permitted during the guided tour. -No strollers or walkers are allowed. Travel Tips: -It is very dry in the desert region; please remember to stay hydrated, especially during hot weather. -Please dress according to the time, season, and weather of the activity date. Comfortable outdoor shoes are strongly recommended. -Sun protection recommended for sunny days: hats, sunglasses, sunscreen, etc. Weather Disclaimer: Any decision to close Antelope Canyon due to weather comes from the Antelope Canyon operators and/or Navajo Parks and Recreation. National Park Express has no control over these closures.