Ticket Information

Description

Up at The O2 Snow Globe Sunset

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Please arrive 15 minutes before your departure time slot Climbs start promptly at the time you have booked: late arrivals will not be admitted, exchanged or refunded Wear appropriate clothing for the weather. Climbers must not be under the influence of alcohol or legal or illegal substances: You will not be permitted to participate and will not be refunded. Smartphone and/or Small compact cameras can be taken up in your pocket or pictures on the roof. All other items will be stored away and returned to you at the end of the climb. GoPros and larger cameras are not allowed. Climbs will take place in all weather conditions other than gales, lightning, heavy snow or ice or extreme weather conditions which we reasonably believe will make it unsafe to climb. If we have to cancel a climb due to weather conditions we will rebook or refund your climb. There is a risk that the weather will change during the course of the climb. You will not be able to leave the climb early in the event of a change in the weather unless we decide to cancel it on health and safety grounds. In light of extreme hot weather, we’re encouraging all climbers to wear appropriate clothing (including a hat if required), apply sun cream, keep hydrated throughout the day and make sure to have eaten before your climb. In the event of adverse weather conditions climbs may involve climbing back down Up at The O2 the same way you climb up. You will be required to complete in advance an online Declaration and Waiver on your behalf and on behalf of any under 18s you are supervising