Ticket Information

Cancellation Policy

If you cancel at least 3 full day(s) before the scheduled departure time, you will receive a full refund.<br>If you cancel within 3 day(s) of the scheduled departure, you will receive a 0% refund.

• 100% refund if cancelled 3+ days before the start date
• 0% refund if cancelled less than 3 day(s) before the start date

Meeting and Pickup

Redemption Instructions

Gather in front of the entrance of the Uffizi Gallery, in front of the Petrarch statue. The address is Piazzale degli Uffizi, 6. Our assistant will be there with a sign that says "Tourism." We recommend arriving at the meeting point at least 10 minutes before the start of the tour. If you are late, you will not be able to join the group and will not be entitled to a refund. Remember to carry your valid identity card or passport with you. Be sure to bring the original document and not a copy or photograph. We remind you that your reservation corresponds to a guided tour with group tickets, not individual. If you do not show up at the meeting point, the agency will not be able to deliver the tickets, as they are used exclusively as a group and at certain times The start time can be adjusted up to 30 minutes before or after the selected time, depending on the operational needs of the monument. Any updates will be reported by email or other available means of communication. We would like to inform you that the tour may be modified as some rooms of the Uffizi may be closed during your visit due to restoration and conditioning work.