Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

Redemption Instructions

1. Find The Setup Instructions NOW: • Download the App: actiontourguide.com/app • Find Your Password: Search your email or text messages for “Action Tour Guide” • Enter Password: Open the app and enter your 8-digit password • Download the Tour NOW while you have Wi-Fi or cell service • Offline Ready: Once downloaded, the tour works without internet • Need Help? Visit: actiontourguide.com/redeem 2. Download The Tour NOW: • Download NOW over WiFi or cellular data ahead of your trip. • Don’t wait until travel day - your tour is VALID FOREVER from purchase. • Your password redemption is limited to the number of travelers booked. Please enter the same password on each device. 3. Audio Tour Tips: • This is a self-guided audio tour - no one will meet you at the starting point. • Entrance and attraction tickets are not included. Please book those separately. • Curious how it works? Watch a quick video here: actiontourguide.com/tutorial • For the best audio, connect to the car stereo via Bluetooth, USB, or Aux, or listen from your phone speaker. • CarPlay and Android Auto aren’t supported yet. • New, Lifetime access, no expiry. Use it anytime, on any trip, as many times as you want. 4. Help & Support: • Visit our FAQs: actiontourguide.com/faq • Chat online: actiontourguide.com • Call: 1-714-333-0534 • Email: support@actiontourguide.com ⚠️ Important Note: • Construction may cause closures and delays. • Please plan your tour accordingly. • Check out this link for more details. (https://www.northtahoecommunityalliance.com/in-the-news/summer-road-construction-resources-and-updates/) Please note that Tallac Historic Site, Pope Beach, and Eagle Falls Trail are closed for the winter season due to weather, safety concerns, and limited access. For the latest updates, please visit the following links: https://bit.ly/4pN6yRO https://bit.ly/3Xztat2