Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Please present ticket to the driver or step on guide at time of initial hotel pick up

Pickup Information

We will contact you the day before with a precise pickup time within the window of 7:25-8:00 AM. Please be ready outside the front door of your hotel, and call us if you need any assistance with your pickup. Due to the ferry schedule, we cannot wait for late parties. We pick up from all hotels in the downtown Vancouver area. If you do not see your hotel listed, or if you are staying in the Greater Vancouver area (North Vancouver, Richmond, Burnaby), please contact us at the phone number provided in your ticket so we can arrange a pickup location.