Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

Redemption Instructions

Bonjour, Thank you for choosing to ride with us in Versailles, we are so looking forward to meeting you in Paris & showing you our home town! We hope to make our experience one of the best days of your trip. Please meet us at the top level of the Gare Montparnasse train station, 15 minutes before the experience start time, under the Platform 20 & 21 sign. Below are some more detailed instructions, to help with your journey. If you are taxi-ing or walking to the station: Use the address below this will lead you to the best entry for our meeting point – simply head up the escalator and into the station to the Platform 20/21 sign – we will be there waiting for you. Here is the address: Gare Montparnasse, 17 Boulevard de Vaugirard, 75015 Paris If you are travelling by metro: When you arrive at Gare Montparnasse, follow the signs towards Gare Montparnasse & Grandes Lignes then follow the escalators to the very top of the building. You will feel as if you are in a shopping mall, however if you follow the natural flow of traffic this will open up to the main hall for the trains (‘grandes lignes’). We will be waiting under the sign Platforms 20/21. Do feel free to come earlier for a coffee & croissant to kick start your day – on the platform level there are many little shops for coffees and snacks, such as Starbucks & Paul’s. All you need to bring is sunscreen, hats, some euros for your picnic lunch & comfortable clothes for riding. As we cannot ride inside the Hall of Mirrors or Inner Gardens (we tried!) do wear comfortable walking shoes/trainers. In the meantime, if you have any questions or would like any help or recommendations planning your trip to Paris, please do ask. Â Bientôt! Stu, Niki & the Team