Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Please carefully check the title and inclusions of the option booked, as not all options include all services. From St. Mark’s Square, face the Basilica and turn right towards the Doge’s Palace. Continue past the Bridge of Sighs to Riva degli Schiavoni (the waterfront promenade). Walk for 2 minutes, then turn left into Calle de le Rasse. The Venice Tours Office is at number 4536.