Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Pickup Information

For our ebike tours with private guide we offer a pick up & drop off service directly from your accommodation near Florence. If you are already staying in Florence, however, there will be no need! the Tour will start directly from your accommodation. The meeting point of this tour if your accommodation is in the historic center of Florence is Piazza dei Cavalleggeri. If you are staying outside the historic center we will pick you up directly from your accommodation Our local guide Pietro will be waiting for you, dressed in a yellow t-shirt with the word Padbike written on it! For this reason we ask you to specify your street and the name of your hotel. Thank you!