Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

End Point

Redemption Instructions

• Guests will enter the Palace of Versailles as a group with the guide. • Your ticket will be provided to you at the start of the tour. Please ensure you arrive on time to avoid any delays. • Large suitcases aren’t allowed to get in. • Please note that all visitors must pass through security checks. Thank you for your understanding! • Please ensure that all infants and children are included in the total headcount when making your reservation, as they are counted as part of the group for entry. • Guests are required to enter the Palace with their guide. Tickets cannot be sent to guests before or after the tour. • All participants must arrive at the designated meeting point and stay with the guide to enter the palace. Please note that latecomers will not be eligible for a refund if they miss the tour. • Guests should allow ample time to reach the Palace, as arriving 15-minutes before the scheduled start time is essential for a smooth tour experience. This ensures that the tour can begin on time without delays. • IDs for all participants are required; a digital copy is sufficient. • RER Line C offers easy access to the Palace of Versailles, with frequent trains (every 15–30 minutes) and a 30–40 minute journey by car from central Paris. • In most cases, your guide will also drive the golf cart. For groups of 4–7 guests, two golf carts are used—so at least one guest must bring a valid driver’s license to operate the second cart, unless otherwise arranged.