Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

End Point

Redemption Instructions

MEETING POINT: 15 min before in Calle larga de l’Ascension - 30124 (behind the Correr museum on the opposite side of the Saint Marks Basilica).Look for the TURIVE assistant next to the post office San Marco. https://maps.app.goo.gl/iu3tveLzsqpRwyXd7 Show your voucher twice, one for the gondola and one for the Doge's palace tour APRIL - OCTOBER Morning: 11.00-11.30 Gondola 11.45-13.00 Doge's Palace Afternoon: 15.00-15.30 Gondola 15.45-17.00 Doge's Palace NOVEMBER - MARCH Morning (no afternoon option) 11.00-11.30 Gondola 11.45-13.00 Doge's Palace • Please be at the meeting point 15 min before the departure time; • Backpacks and large bags are NOT allowed inside the Doge's Palace; • Parents will need to have an ID for the children on the date of travel to prove they are under 6; • Not wheelchair accessible. It is your responsibility to be at the meeting point punctually. All the late arrivals or no show are NO REFUND. Emergency Number: Office 0039 041 5239979