Ticket Information

Cancellation Policy

All sales are final. No refund is available for cancellations.

• 0% refund if cancelled 0+ days before the start date

Redemption Instructions

For your Skip-the-Line Tickets, please come to our office before your visit. Our staff will assist you with your tickets and guide you for a smooth entry. Office Address: Via Vespasiano 65 (just 2 minutes walking distance from the Vatican Museums entrance) ⏰ Kindly arrive at least 10–15 minutes before your scheduled entry time. Our team will be there to support you and ensure everything goes smoothly. If you need any assistance, please feel free to contact us.

Pickup Information

Meeting Point: Via Vespasiano, 65, 00192 Roma RM, Italy How to Find Us: Please arrive 15 minutes before your scheduled entry time. Our office is located at Via Vespasiano 65, just a short walk from the Vatican Museums entrance. Guests should look for the "Xplore Rome" signboard. Our staff will be present at the office to assist travelers with check-in and ticket collection. If guests have any difficulty finding us, they may contact us directly using the contact details provided on their booking confirmation. By Metro: Take Metro Line A (Orange Line) and get off at Ottaviano Station. From there, it is approximately a 5–7 minute walk to our office. By Bus / From Rome City Center: From Termini Station or central Rome, guests may take buses heading toward the Vatican area (such as 40, 64, or 81). Get off near Piazza Risorgimento, then walk approximately 3–5 minutes to Via Vespasiano 65.