Ticket Information

Cancellation Policy

If you cancel at least 3 full day(s) before the scheduled departure time, you will receive a full refund.<br>If you cancel within 3 day(s) of the scheduled departure, you will receive a 0% refund.

• 100% refund if cancelled 3+ days before the start date
• 0% refund if cancelled less than 3 day(s) before the start date

Meeting and Pickup

Redemption Instructions

MEETING POINT: 15 min before in Calle larga de l’Ascension - 30124 (behind the Correr museum on the opposite side of the Saint Marks Basilica). Look for the TURIVE assistant next to the post office San Marco. • MORNING TOUR: 10.45 Saint Marks Basilica tour (1h) 11.45 Doge's palace tour (1h 15min) •AFTERNOON DEPARTURE: - Low season: 11.45 Doge's palace tour (1h 15min) 13.45 Saint Marks Basilica tour (1h) - High season 14.45 Saint Marks Basilica tour (1h) 15.45 Doge's palace tour (1h 15min) Please provide the full names of all travelers when booking. Failure to present a voucher with all travelers’ full names at the ticket office prior to entry may result in denied entry to the attraction. Each traveler must present a valid passport or ID document that matches the name provided at the time of booking for successful entry to St.Mark’s Basilica • Check-in is 15 minutes prior to booked tour start time • This activity is not wheelchair accessible • Shoulders and knees must be covered inside the Basilica • Backpacks are not allowed inside the Basilica and the Doge's Palace Emergency Number: Office: +39 041 5239979 Mobile: +39 349 3054767 It is your responsibility to be at the meeting point punctually. Late arrivals, no shows, NO REFUND!