Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

Meeting point: 15 min before at Campiello del Traghetto, 2467 - Santa Maria del Giglio Gondola station, Venice, next to the Hotel Gritti Palace. Show your voucher directly to the gondolier. PLEASE NOTE: • obligation of mask • if you are no show there is NO refund • if you are late, the duration of the gondola ride will be less than 30 minutes • this tour is not guided, although the gondolier may chat and give you some local history • in the case of high numbers of visitors, waiting times could be up to 20 minutes • the tour might be suspended in case of bad weather. In such cases you are required to go to the departure point in order to know if the tour takes place and any alternative ways to use the service • if you are lost or you need assistance you must contact us well in advance Office: 0039 041 5239979 Mobile: 0039 349 3054767 email: incoming@veniceevents.com