Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Pickup Information

1. Upon arrival, please exit through the door marked “Hotel Ground Transportation / Tour Operator”. 2. Once outside, proceed to the designated meeting points based on your terminal: Terminal 3: Continue straight ahead. Our staff will be waiting for you near the Air Margaritaville Bar. Terminal 4 and 2: Exit through the left side of the hallway. You'll find our team past the convenience store, in front of the Welcome Bar