Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

A dress code is required to enter. Knees and shoulders must be covered for both men and women. A current valid passport or ID document is mandatory on the day of the tour No big bags or big back pack No pointed umbrella Minimum numbers apply. There is a possibility of cancellation after confirmation if there is not enough passengers to meet requirements. In the event of this occurring, you will be offered an alternative or full refund. Please show up 10 minutes before the tour to do the check in Not wheelchair accessible Please note that, for disabled visitors with certified invalidity of more than 74%, the Vatican Museums offers free entry that is extended to a companion for visitors who are not self-sufficient. To benefit from this, make sure you mention it at the time of booking so that our staff may handle your request. Please note: by purchasing this tour you accept our Terms and Conditions and you are aware that not refund it will be given in case of not attending the tour or if you arrive late for the tour. Please note that in the afternoon the door connecting the Basilica and the Vatican Museum is closed and you are aware that by purchasing this tour you will not have the skip the line passage for St. Peter’s Basilica. You can go to the Basilica on your own entering from the main square.