Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

• Please arrive 10 minutes before your scheduled tour start time so we can check you in. Our tours depart on time and we don't want you to miss it! • A moderate amount of walking is involved • Due to uneven surfaces, this tour is not recommended for those with walking disabilities or using a wheelchair • Operates in all weather conditions, please dress appropriately • Public washrooms are available at the start point - down the steps beneath the Vancouver Aquarium