Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

• Address: Westminster Abbey, 20 Deans Yd, Westminster, London SW1P 3PA • Please take a printed copy of this E-ticket to the North Door for entry. • Our suggested visit time is 2-3 hours • Your E-ticket is only valid for the date and time shown on the ticket • Please present your complete voucher on your smart phone with the booking details • Non-refundable/changeable once booked • Use of a multimedia device is included, however, guests may choose to download a shortened version of the guide onto their own mobile or tablet • Please note that Westminster Abbey is working church and may be closed or reduced opening hours at last minute. Please check prior to visiting.