Description

Vancouver Shuttle Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

Redemption Instructions

All bookings are non-refundable within 7 days of scheduled departure for groups of 1-9. Bookings are non-refundable within 14 days of scheduled departure for groups of 10 or more. Refunds will not be provided if a trip is cancelled within the non-refundable period. Please arrive at least 30 minutes before the trip departure time as refunds will not be provided in the event of a late check-in resulting in a missed tour. All cancellations and amendments to individual bookings (including changes to date or time, number of participants, or type of tour) are subject to a $25.00 non-refundable fee per booking. A “booking” is classified as anything that was paid for on separate credit cards, regardless if the group booked together on the same tour at the same time or if individuals are part of the same group but paid separately. All tours operate “rain or shine”; however, Canadian Outback Rafting Co. reserves the right to adjust or cancel any trip in the event of unsafe weather conditions, insufficient bookings, or extenuating circumstances beyond our control. In the event that this occurs, we will do our best to provide an alternate departure or a full refund. Canadian Outback Rafting Co. has a zero tolerance policy with respect to drugs and/or alcohol. We reserve the right to cancel your tour if we suspect that you are under the influence of drugs and/or alcohol before or during a tour. A refund will not be provided. Hotel pickups commence prior to this time, you must contact the local service provider to verify your exact pickup time.

Pickup Information

Please see below our pick up locations and times: Monday-Saturday 7:20am Hotel Belmont (Vancouver) 7:30am Pan Pacific Waterfront (Vancouver) 7:45am Fairmont Chateau (Whistler) 7:45am Four Seasons (Whistler) 8:00am Gateway Taxi Loop (Whistler) 8:10am Legends Hotel (Whistler) 8:10am HI Hostel (Whistler) 11:45am Fairmont Chateau (Whistler) 11:45am Four Seasons (Whistler) 12:00pm Gateway Taxi Loop (Whistler) 12:10pm Legends Hotel (Whistler) 12:10pm HI Hostel (Whistler) Sundays 9:20am Hotel Belmont (Vancouver) 9:30am Pan Pacific Waterfront (Vancouver) 9:30am Fairmont Chateau (Whistler) 9:30am Four Seasons (Whistler) 9:45am Gateway Taxi Loop (Whistler) 9:55am Legends Hotel (Whistler) 9:55am HI Hostel (Whistler)