Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

You will be sent separate Vouchers for Entry to Windsor Castle and Hampton Court Palace 24 Hours before your tour starts. All tours are confirmed. you do not need to call us to reconfirm. we will contact you 24 hours before your tour to reconfirm the pickup details and pick up time. We will also send you the driver details 24 hours before the tour. All Tours are carried by Professional drivers with many years’ experience in providing these tours. All drivers are Licenced and regulated by TFL Transport for London. All vehicle are Licenced by TFL Transport for London. We only use latest model vehicles which are specifically selected for their comfort and reliability.

Pickup Information

Pick-Up and Drop-Off Information This tour includes complimentary pick-up and drop-off service. We will collect you from your hotel or private address and return you to the same location at the end of the tour, unless you advise us otherwise. There is no additional charge for this service. Hotel Pick-Up: Please wait in the hotel lobby at the scheduled pick-up time. Your driver will come inside to meet you. Private Address Pick-Up: Please wait outside the main entrance of the property at the scheduled pick-up time. If your hotel is not listed during the booking process, please inform us at the time of booking or send us an email after your reservation is confirmed, and we will arrange your pick-up accordingly. If you do not yet have your pick-up details at the time of booking, please provide them at least 12 hours before the tour start time, or as soon as they become available.