Ticket Information

Cancellation Policy

All sales are final. No refund is available for cancellations.

• 0% refund if cancelled 0+ days before the start date

Redemption Instructions

✨ Great news! You'll soon receive a separate PDF ticket either through Viator Message or via email, depending on where you booked your fun adventure. Just a heads-up: this voucher won't get you in directly, so make sure not to save it to your Apple Wallet. And kindly don’t ask the Bus check in staff for entry using just this confirmation voucher. To glide into the excitement with ease: ✅ Check out the actual ticket link that will be sent separately to your email. If you have any concerns, we're always here and happy to help—just reach out! Contact us via message through Viator, or reach our phone support team between 9 AM and 3 PM local time. ✅ The Bus Check-in crew can only scan the actual PDF ticket with QR code, so it's essential to have it handy! Here's the timeline for when you'll receive your PDF ticket: ⏰ You’ll get it the on day before your visit, please check your email and WhatsApp for ticket.