Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

Redemption Instructions

• Please catch the 9am Fullers ferry from Downtown Auckland to Waiheke Island. We will meet you on arrival with a signboard as you disembark on Waiheke Island (Matiatia Wharf). Ferry ticket not included in the tour price. Please purchase ferry tickets separately. • Please arrive 45 mins prior to ferry departure time in the weekends and summer months as the ferry can be very busy and it's on a first in first serve basis. • Due to the nature of this tour and the safety of all guests, the tour operator reserves the right to refuse service to passengers who are intoxicated or show signs of intoxication. If, as a result, your tour is canceled, you will not be entitled to a refund. • If staying on the Island please meet our guide at the Matiatia Ferry Terminal at the tour start time 9.45am. Our guides will be standing at the wharf to meet the incoming ferry wearing an Ananda Tours jacket. • Please call us if you have any questions on 0064 9 372 7530 Ferry to Waiheke Island departs within walking distance of the cruise port.