Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

Redemption Instructions

• Hotel pick-up & drop-off is not included in this tour.  Please be sure to check-in at Honokohau Marina North Boat Ramp (74-380 Kealakehe Pkwy Kailua-Kona, HI 96740) • You must contact the local supplier at least 24 hours prior to tour date to confirm. • Due to the nature of this tour and the safety of all guests, the tour operator reserves the right to refuse service to passengers who are intoxicated or show signs of intoxication. If, as a result, your tour is canceled, you will not be entitled to a refund. • Minimum numbers apply. There is a possibility of cancellation after confirmation if there is not enough passengers to meet requirements. In the event of this occurring, you will be offered an alternative or full refund • Not recommended for pregnant women in advanced pregnancy • Not recommended for participants with back or neck problems or injuries within the last 3 years • Not recommended for participants with heart complaints or other serious medical conditions • Age restriction: minimum age allowed is 2 years old; maximum age allowed is 75 years old (unless approved by the supplier) • Subject to favorable weather conditions. If canceled by the supplier, you will be given the option of an alternative date or full refund ## HANG LOOSE BOAT CHECK-IN is at: Honokohau Marina North Boat Ramp 74-380 Kealakehe Pkwy Kailua Kona, Hawaii 96740 We are located 4.5 mile south of the Kona Airport and 3.5 miles north of Kailua Kona. After turning into the Honokohau Harbor take the very first road to your right. Follow the road which veers to the left until it ends at a large parking lot. When you get to the parking lot drive to your left towards the boat ramp. You will meet your crew member by the pavilion next to the public restrooms. Check-in is at Honokohau Harbor near Pavilion/Restrooms